1. When can I get my product after payment?

            All products are sent out from our oversea warehouse, it takes about 2-5woking days to arrive the destination.


  1. How can I make the warranty?

           Please contact our supports: support@hotorauto.com, we will make you answer in 24 hours and offer you the best solutions.


  1. How can I return the goods?

           All returns are Welcome. You could return your undamaged product and packaging within 30 days of purchase to receive a FULL REFUND for any reason. If the reason for the return isn't quality-related, the customer needs to pay the return shipping costs. More instructions please contact us: support@hotorauto.com.


  1. Does HOTOR have an overseas after-sales service center?

           Sorry, right now we do not support the after-sales overseas, but we are building the professional team help online to fix any problem with your Tools. Any questions do not hesitate to contact us.


  1. How can I find a part for my Tools?

           Please don’t worry about it our parts are standard with the other manufacture. You can consult us before buying. Or you just search the parts on our website or amazon, eBay. You can buy parts easily in the above online store.

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